Customer Service FAQs

Fulton County

Customer Service FAQs

customer service

frequently asked questions

Can another family member pick up my birth certificate?

Please contact the Fulton County Board of Health, Vital Records Division, for questions regarding birth certificates. The phone number is talkdesk404-613-1260.

How may I obtain my business license in Fulton County?

The Fulton County Business Occupational Tax Division issues Business Occupational Tax Certificates to businesses that are located within the Fulton Industrial District of Fulton County only. The Fulton Industrial District of Fulton County includes those areas inside the #70 Taxing District. Business Occupational Certificates are issued on behalf of Fulton County by Revenue Discovery Systems (RDS), a third party contractor.

For questions regarding Occupational Tax Certificate renewals, lodging tax or alcohol/wine tax within the Fulton Industrial District please contact RDS at 800-556-7274. For questions regarding the issuance of a new Business Occupational Tax Certificate please contact the Fulton County Business Occupational Tax Division at 404-612-7722.

The Fulton County Business Tax resolution mandates that all persons, firms or corporations located or engaged in business in the Fulton Industrial District register their businesses. Businesses are registered by applying for a Business Occupational Tax certificates and paying the associated administrative fees and Occupational taxes required for your business. Business Occupational Tax Certificates are valid for a calendar year, January 1st through December 31st and must be renewed by March 31st of each year.

For new Business Occupational Tax Certificates for new businesses within the Fulton Industrial District, applications must be submitted in person at the following Fulton County Business License Office:

Fulton County Government Center

141 Pryor Street,
Suite 7064
Atlanta, GA 30303
Monday - Friday 
8:00 am - 4:30 pm
Phone: 404- 612-7722
Fax: 404-730-7704

 

 

To obtain a business license for businesses located outside of the Fulton Industrial District of Fulton County, you will need to contact the appropriate city to obtain a Business Occupational Tax Certificate. 

May I go to other Fulton County locations to handle business transactions instead of coming to the downtown location?

Yes, you may go to other Fulton County locations to handle your business transactions.

May I perform a wedding in Fulton County if I’m an ordained minister in another state?

Please contact the Fulton County Probate Court, Marriage License Division at talkdesk404-612-4640 for further information.

What is the phone number for the Fulton County Jail?

The phone number for the Fulton County Jail is talkdesk404-613-2000.

What is the phone number to call regarding the guardianship of an adult or minor?

You may call Probate Court at talkdesk404-612-4693 for the guardianship of an adult and talkdesk404-612-4697 for the guardianship of a minor.

What is the phone number to the Board of Commissioner's office?

The Office of the Fulton County Board of Commissioners may be reached at talkdesk404-612-8200.

Where can I get apply for marriage license?

You may apply for a marriage license at the following Probate Court locations:

 Location  Address  Telephone
Fulton County Probate Court  136 Pryor Street, Suite C-230
Atlanta, Georgia  
 404-612-4640
 North Service Center 7741 Roswell Road, Suite 219
Sandy Springs, Georgia
 404-613-7638
 South Service Center 5600 Stonewall Tell Road, Suite 218
College Park, Georgia
 404-612-3048

Where do I apply for a gun permit?

To apply for a gun permit in Fulton County, Georgia, you must appear in person at one of the Probate Court offices to apply. Probate Court office locations are as follows:

Location  Address Telephone Hours of Operations
 Fulton County Probate Court 136 Pryor Street, 
Suite C-230
Atlanta, Georgia 
talkdesk404-612-4640 Monday – Friday
8:30 am – 4:00 pm
 North Service Center 7741 Roswell Road, 
Suite 219
Sandy Springs, Georgia 

talkdesk404-613-7638
Monday – Friday
8:30 am – 4:00 pm
 South Service Center 5600 Stonewall Tell Road, 
Suite 218
College Park, Georgia
talkdesk404-612-3048
Monday – Friday
8:30 am – 4:00 pm

Where do I apply for my passport?

You may apply for passport at the Fulton County Clerk of Superior Magistrate Court. The locations are as follows:

Location Address Telephone Hours of Operations
Clerk of Superior Magistrate Court 136 Pryor Street, SW 
Suite C155
Atlanta, Georgia 
talkdesk404-613-5313
Monday – Friday
8:30 am – 4:30 pm
 North Service Center 7741 Roswell Road, 
Suite 253
Atlanta, Georgia
talkdesk404-613-5757
Monday – Friday
8:30 am – 4:30 pm
 South Service Center 5600 Stonewall Tell Road, 
Suite 219B
College Park, Georgia
talkdesk404-612-4117
Monday – Friday
8:30 am – 4:30 pm

Where do I file my homestead exemptions?

Homestead exemptions may be filed with the Tax Assessor’s Office.  The locations are as follows:

Location Address Telephone Hours of Operations
Fulton County Government Center 141 Pryor Street, SW, 
Suite 1018
Atlanta, Georgia
talkdesk404-612-6440
Extension 4
Monday – Friday
8:00 am – 4:30 pm
Fulton County Customer Service Center 1575 Maxwell Road
Alpharetta, Georgia
talkdesk404-612-6440
Extension 4
Monday – Friday
8:00 am – 4:30 pm
North Service Center 7741 Roswell Road
Sandy Springs, Georgia
talkdesk404-612-6440
Extension 4
Monday – Friday
8:00 am – 4:30 pm
South Service Center 5600 Stonewall Tell Road, 
Suite 224
College Park, Georgia
talkdesk404-612-6440
Extension 4
Monday – Friday
8:00 am – 4:30 pm

 

You may also apply for your homestead exemption online at:  www.fultonassessor.org


Where do I get a copy of my divorce decree?

You may get a copy of your divorce decree from the Clerk of Superior Magistrate Court.  Their office is located at:

136 Pryor Street SW,
Atlanta, Georgia
talkdesk404-612-5344


Where do I go for a name change?

Fulton County Clerk of Superior Magistrate Court handles requests for name changes.  The following locations offer this service:

Location Address Telephone Hours of Operations
 Clerk of Superior Magistrate Court 136 Pryor Street, SW
Atlanta, Georgia
talkdesk404-613-5313
Monday – Friday
8:30 am – 4:30 pm
 North Service Center 7741 Roswell Road, NE, 
Suite 234A
Sandy Springs, Georgia
talkdesk404-613-5755 
Monday – Friday
8:30 am – 4:30 pm
South Service Center
 5600 Stonewall Tell Road, 
Suite 219B
College Park, Georgia 
talkdesk770-306-4117
Monday – Friday
8:30 am – 4:30 pm

Where do I go to answer an eviction notice?

You may go to Fulton County Magistrate Court to answer an eviction notice. Their office is located at: 

136 Pryor Street SW, 
TG100 
Atlanta, Georgia
talkdesk404-613-5360

 

Where do I pay my property taxes?

You may pay your property taxes at one of the following Fulton County Tax Commissioner offices:

Location  Address  Hours of Operations
Fulton County Government Center  141 Pryor Street, SW 
Atlanta, Georgia
Monday – Friday
8:00 am – 4:30 pm
 North Service Center 7741 Roswell Road, NE
Sandy Springs, Georgia
Monday – Friday
8:00 am – 4:30 pm
South Service Center 5600 Stonewall Tell Road
College Park, Georgia
Monday – Friday
8:00 am – 4:30 pm
Greenbriar Mall Service Center
(Must pay by check, money order or credit card at this location)
2841 Greenbriar Parkway SW, Suite 106
Atlanta, Georgia
Monday – Friday
8:00 am – 4:30 pm
 Alpharetta Service Center 11575 Maxwell Road
Alpharetta, Georgia
Monday – Friday
8:00 am – 4:30 pm

Where do I pay my traffic ticket?

Traffic citations may be paid at Fulton County State Court located at:

185 Central Avenue, SW
Atlanta, Georgia
talkdesk404-613-5085

 

 

Where do I register to vote?

You may register to vote at any of the Registration & Elections locations. The locations are as follows:

Location Address Telephone Hours of Operations
Registration & Elections 130 Peachtree Street, SW
Suite 2186
Atlanta Georgia
talkdesk404-612-7020
Monday – Friday
8:30 am – 5:00 pm
North Service Center
7741 Roswell Road, 
Suite 251
Sandy Springs, Georgia 
talkdesk404-613-7675
Monday – Friday
8:30 am – 5:00 pm
South Service Center
5600 Stonewall Tell Road, 
Suite 105
College Park, Georgia
talkdesk404-613-3126
Monday – Friday
8:30 am – 5:00 pm

Where do I report for jury duty?

Jurors may report for jury duty at Fulton County Superior Court. The address is:

Fulton County Superior Court
185 Central Avenue, SW Suite T-7000
Atlanta, Georgia
talkdesk404-612-4600

 

Where do I sign up for water service in Fulton County?

The Water & Sewer Billing and Collections Division manages the water and sewer accounts for residents in north Fulton County, north of the Chattahoochee River. Our service area includes the City of Alpharetta and the unincorporated sections of Alpharetta, Roswell, Duluth, Milton, Suwannee, Johns Creek and Woodstock. Fulton County does not directly provide water or sewer service to the resident of the City of Atlanta.

You may sign up for your water service in Fulton County by visiting the Finance Department, Water Billing Division located at:

141 Pryor Street, SW
Suite 7001
Atlanta, Georgia
talkdesk404-612-6830

You may also sign up for new service online
here:
 

Where is the Board of Equalization located?

The Board of Equalization is located at the following address:

Fulton County Board of Equalization
Fulton County Government Center
141 Pryor Street, SW, Suite 5001
Atlanta, Georgia
talkdesk404-613-7792

Where are the probation offices located?

The State of Georgia handles probation services. 

Location Address Telephone
Felony Probation Office 276 Memorial Drive, SW 
Atlanta, Georgia
 talkdesk404-463-0410
Misdemeanor Probation Office 34 Peachtree Street
Atlanta, Georgia
 talkdesk404-591-3180

 

Where may I get a copy of birth/death certificate?

You may get a copy of your birth and/or death certificate at the following locations:

Location Address Telephone Hours of Operations
Fulton County Board of Health
Vital Records Division
141 Pryor Street, SW, 
Suite 1029A
Atlanta, Georgia 
 talkdesk404-613-1260 Monday – Friday
8:30 am – 4:30 pm
Georgia State Office of Vital Records 1680 Phoenix Boulevard, 
Suite 100
Atlanta, Georgia 
 talkdesk404-679-4702 Monday – Friday
8:00 am – 4:30 pm

Where may I get a copy of my deed?

You may get a copy of your deed from the Clerk of Superior Magistrate Court. Their locations are as follows:

Location Address  Telephone  Hours of Operations 
Clerk of Superior Magistrate Court 136 Pryor Street, SW, 
Suite TG200 
Atlanta, Georgia 
4040-613-5371
Monday – Friday
8:30 am – 5:00 pm
North Service Center 7741 Roswell Road, NE, 
Suite 234A
Sandy Springs, Georgia
 
talkdesk404-613-5755
Monday – Friday
8:30 am – 4:30 pm
South Service Center
5600 Stonewall Tell Road, 
Suite 219B
College Park, Georgia
talkdesk404-612-4117 Monday – Friday
8:30 am – 4:30 pm

Where may I obtain or renew my driver's license?

Driver licenses are issued by the Georgia Department of Motor Vehicles through the State of Georgia and may be obtained at one of the following locations:

Georgia Department of Motor Vehicles
400 Whitehall Street, SW
Atlanta, Georgia
Georgia Department of Motor Vehicles
11575 Maxwell Road
Alpharetta, Georgia
talkdesk678-413-8400

Which court handles small claim cases?

Small claims cases are handled by the Fulton County Magistrate Court.  You may contact their office at talkdesk404-613-5360.

Who do I call for a building permit?

If you are interested in obtaining a building permit in the Fulton Industrial District of Fulton County only, you may contact talkdesk404-612-9393. For all other building permit requests, please contact the city where you wish to build or where you reside.

Who do I call for immunization records?

You may contact the Board of Health for immunization records at talkdesk404-613-1205

Who do I call for Section 8 information?

You may call the City of Atlanta Housing Authority for housing within the city limits of Atlanta at talkdesk404-892-4700 and Fulton County Housing Authority for housing outside the city limits of Atlanta at talkdesk404-588-4950.

Who do I call for the removal of dead animals?

Fulton County Animal Services does not provide removal of deceased animals. For pickup of deceased animals in public spaces, please refer to the following contact list:

City Telephone
City of Alpharetta talkdesk678-297-6000
City of Atlanta
talkdesk404-546-0311
City of Chattahoochee
talkdesk770-463-8881
City of College Park talkdesk404-669-3778
City of East Point
talkdesk404-270-7140
City of Fairburn
talkdesk770-969-3480
City of Hapeville
talkdesk404-669-2100
City of Johns Creek
talkdesk678-512-3200
City of Milton talkdesk678-242-2562
City of Palmetto
talkdesk770-463-3377
City of Roswell talkdesk770-641-3727
City of Sandy Springs
talkdesk770-730-5600
City of South Fulton
talkdesk470-552-4311
City of Union City
talkdesk770-306-6855
UNINCORPORATED Fulton County
talkdesk404-613-3113
 

Who do I call regarding the assessment of my property?

The Fulton County Tax Assessors Office handles concerns regarding property tax assessments and appeals.  The phone number is talkdesk404-612-6440.

Who do I call to have a Fulton County animal ordinance enforced?

Fulton County Animal Services Officers enforce Fulton County animal ordinances. Please call 404-613-0358 to request field service Monday through Friday from 8 a.m. to 7 p.m., Saturday and Sunday from 10 a.m. to 6 p.m. to request the following assistance:

  • Dog bites
  • Injured animals
  • Cruelty to animals
  • Dog/Cock fighting
  • Loose animals
  • Welfare checks
  • License/rabies vaccination violations
Officers are available after regular hours for emergencies only. Emergencies consist of animal cruelty, animal bites, etc. Fulton County Animal Services Officers cannot respond to calls from owners wanting to surrender their own animals. If you need to surrender your own pet, call 404-613-0358 to make an appointment at the shelter.

Who do I call to have my record expunged?

Expungements are handled by the Fulton County Solicitor’s Office and the Fulton County District Attorney’s Office.  For misdemeanor expungement matters, please contact the Fulton County Solicitor’s Office at talkdesk404-612-4803. For felony related expungement matters, please contact the Fulton County District Attorney’s Office at talkdesk404-613-7431

Who do I talk with regarding landlord/tenant dispute?

You may contact Fulton County Magistrate Court regarding tenant disputes. The phone number is talkdesk404-613-5360.

Who may I call concerning pothole damage to my vehicle in Fulton County?

For concerns regarding damage to your vehicle caused by a pothole, please contact Fulton County’s Risk Management Division at talkdesk404-612-7637 for further information and direction.

Who may I call for my court date?

You may call Fulton County Superior Magistrate Court to obtain information surrounding your court date.  For misdemeanor cases handled in Magistrate Court, please call talkdesk404-613-5085. For felony cases handled by Superior Court, please call talkdesk404-612-5248.

Who may I call to reserve Fulton County Park?

Parks and Recreation Services are provided by the city where the park is located.  Please contact the respective city directly.